Rental Terms, Refund and Cancellation Policy

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RV Rental Terms and Conditions

  • KB RV Center reserves the right to provide you a different RV than the one you originally booked. It will be the same class and equivalent size, but may have a different floor plan or be a different make/model.  KB RV will make every effort to provide the RV you booked; however, due to the fact that RVs can have maintenance issues, we reserve the right to substitute one of equal value and sleeping capacity if necessary.
  • There is absolutely NO SMOKING. If it is determined that smoking took place in the RV (whether it was the renter, friends or guests), your security deposit will not be returned. You will also be responsible for additional cleaning costs if the security deposit is insufficient to remove the damage.
  • Pets are NOT allowed. If it is determined that there were pet(s) in the RV (whether it was the renter, friends or guests), your security deposit will not be returned. You will also be responsible for additional cleaning costs if the security deposit is insufficient to remove the damage.
  • Every RV operator must be at least 25 years of age with a valid driver’s license and proof of insurance.
  • There are NO Saturday or Sunday pickups or returns. Rentals must be returned in person and be checked in or out by a KBRV team member.
  • We must receive an insurance binder from your insurance company stating the RV you are renting is insured for the duration of the rental period. Without this, we can not let the RV leave our lot.

RV Rental Reservation Deposit

  • The $100 reservation deposit is 100% refundable if you cancel 14 days or more before your reservation date. If less than 14 days cancellation notice is given, you will not be entitled to a refund.
  • The $100 reservation deposit will be credited toward the total amount due upon return of the rental.

RV Security Deposit

  • A $600 security deposit will be charged on all travel trailer rentals at the time of pickup. The $600 security deposit will be 100% refunded as long as the RV is returned in the same condition as when it was rented (i.e., clean interior, clean exterior, holding tanks dumped, no damage, etc.).
  • A $1,000 security deposit will be charged on all motorhome rentals at the time of pickup. The $1,000 security deposit will be 100% refunded as long as the RV is returned in the same condition as when it was rented (i.e., full gas tank, clean interior, clean exterior, holding tanks dumped, no damage, etc.). Note: If the rental period is longer than 14 days, the security deposit will be $2,000.
  • All refunds will be provided as a credit to the credit card used at the time the reservation or security deposit was made within five (5) business days. in the event of damage, the security deposit will be held until the actual damage can be assessed. If the cost of repairs is more than the security deposit, it will be applied to repairs; renter is responsible for paying for any costs not covered by insurance.

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